Privacy policy.

Effective Date: April 4, 2025

Cubbi LLC ("Cubbi," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, app, directory, and related services (collectively, the "Services").

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with Cubbi, we may collect the following types of personal information:

  • Name and email address

  • Child-related data voluntarily submitted (e.g., diagnoses, IEP-related information, care preferences)

  • Messages or entries submitted within the app

  • Device and usage data (for performance monitoring and improvement)

We do not collect payment information directly; any billing is handled securely through our third-party payment processor.

2. How We Use Your Information

We use your information to:

  • Provide access to the Cubbi app and directory

  • Support and personalize your experience

  • Improve our features and user support

  • Send relevant updates or newsletters (you can opt out anytime)

We do not sell, trade, or share your personal data with third parties for marketing purposes.

3. Sharing of Information

The only circumstances under which we may share your information are:

  • With service providers who help operate the app (e.g., secure hosting or analytics providers)

  • If required by law or to protect legal rights

  • If you submit content (e.g., messages) meant to be visible to your provider or care team within the app

Providers listed in the directory are not employees or representatives of Cubbi. Any communication or service you engage in with a provider is your responsibility. Cubbi is not liable for any outcomes of provider relationships.

4. Data Storage & Security

We store your information securely using industry-standard practices and take precautions to protect your data from unauthorized access, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

5. Children’s Privacy

Cubbi is designed for adult use by parents, caregivers, and providers. We do not knowingly collect personal information directly from children under 13. If you believe we’ve collected such information, please contact us immediately at christine@cubbiapp.com.

6. Your Rights

You have the right to:

  • Access the personal data we have about you

  • Request corrections or updates

  • Ask us to delete your account and associated data

To make a request, email us at christine@cubbiapp.com.

7. Third-Party Links

Our Services may link to third-party websites or content. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you by email or app alert. Your continued use of the Services means you accept the updated terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, reach out to:

christine@cubbiapp.com
Cubbi LLC — Registered in Delaware, USA